Betting Rules

These Betting Rules set out how wagers are placed, accepted and settled at Clubhouse Casino, which is operated by Dama N.V. under Curacao licence No. 8048/JAZ2020-13 (Antillephone N.V.). They apply to every game in the lobby, from pokies to live dealer tables, and form part of our Terms and Conditions. By placing a bet you accept them.

General Provisions

Only registered, verified players aged 18 or over may bet. Each person may hold one account, and bets may only be placed for yourself, with funds that belong to you. The currency of your account, for example AUD, is the currency of every bet and payout. Game rules, paytables and betting limits are displayed inside each game and take precedence for that game's mechanics.

When a Bet Is Accepted

A bet is valid once the game shows it as confirmed and the stake has been deducted from your balance. A bet that is still on screen but not confirmed, for instance because of a lost connection, is not treated as accepted. Once accepted, a bet cannot be cancelled or changed, except where the game itself offers a cash-out or an undo feature.

Games and Types of Wager

  • Pokies: each spin is a separate bet at the stake you select, with outcomes determined by the studio's random number generator.
  • Table games: blackjack, roulette, baccarat and similar games follow the posted rules and table limits.
  • Live dealer games: bets are placed during the betting window announced by the dealer and are closed when the window ends.
  • Jackpot, crash and instant games: each has its own rules, which should be read before play.

Payouts and Settlement

Winnings are credited to your balance immediately after the round ends, based on the result recorded by the game server. That record is the final reference for any dispute. Winnings can be withdrawn from a minimum of A$30, subject to verification, weekly and monthly limits of A$7,500 and A$20,000 (higher for VIP members) and any bonus wagering still outstanding.

Void Bets and Cancelled Rounds

We may void a bet, and any winnings resulting from it, when:

  • it was placed by a minor or on behalf of another person;
  • it breaches the bonus rules, such as exceeding the maximum bet;
  • it results from an error, a system fault or an obvious mistake in the odds or paytable;
  • fraud, collusion or the use of prohibited software is detected.

Where a round is voided, the original stake is returned if no breach was caused by the player.

Malfunctions

If a game, a server or your own connection fails during a round, the result recorded on our server stands. Rounds interrupted before completion are normally finished automatically or refunded, depending on the studio's rules. A malfunction voids all pays and plays on the affected round. We cannot be held responsible for losses caused by your device, internet service or third-party software.

Bonuses and Betting Conditions

  • The maximum bet while a bonus is active is A$7.50 per spin or round.
  • Wagering on deposit bonuses is 40x the bonus, and 40x on free spin winnings, within 14 days.
  • Pokies count 100% toward wagering; table, live and crash games count 10%; jackpot titles and bonus-buy features count 0%.
  • Low-risk strategies, such as covering opposite outcomes to clear wagering, are not allowed and can lead to forfeiture of the bonus and its winnings.

Responsible Betting

You are expected to bet within your means. Deposit, loss and session limits, cooling-off periods and self-exclusion are available on request. We may restrict or close an account when we have concerns about a player's welfare. Further information is on our responsible gaming page, and Gambling Help Online offers free support on 1800 858 858.

Complaints and Disputes

If you disagree with the result of a round or the handling of a bet, contact live chat or email support@clubhousecasino.com within 30 days, quoting your username, the game, the time and the round or transaction ID. We will review the game log and reply as soon as possible. If you remain dissatisfied, you may escalate the matter in writing to the operator, and the decision of Dama N.V. on the evidence of the game records is final to the extent allowed by law.

Changes to These Rules

We may amend the Betting Rules when games, laws or our licence conditions change. The updated version takes effect when it is published here, and continued play after that point counts as acceptance. Bets already accepted are settled under the rules in force when they were placed. See also the terms and conditions.