Privacy Policy

This Privacy Policy describes how Clubhouse Casino handles personal information. The casino is operated by Dama N.V. under Curacao licence No. 8048/JAZ2020-13 (Antillephone N.V.), and in this document the words we, us and our refer to that operator. By registering or playing you confirm that you have read this notice. If you disagree with any part of it, please do not use the site.

Who Is Responsible for Your Data

Dama N.V. decides why and how your personal information is processed and is therefore the controller. Questions about privacy can be sent to support@clubhousecasino.com, marked Privacy Request, and our team will route them to the right person.

The Information We Gather

• Account details: name, date of birth, email, mobile number, address and chosen currency (for example AUD).
• Verification documents: photo ID, proof of address and, where requested, proof of ownership of a payment method.
• Financial data: deposit and withdrawal records, payment method type and transaction references.
• Gameplay data: bets, wins, bonuses used and responsible-gaming settings.
• Technical data: IP address, device type, browser and the pages you visit.
• Communications: chat transcripts and emails with our support team.

What We Do with It

We use your information to create and run your account, process payments, verify that you are 18 or over, detect fraud and money laundering, provide support, apply bonus terms, operate responsible-gaming tools and meet our legal duties. With your consent, or where the law allows, we also send promotional messages by email and SMS, which you can switch off in your profile or by contacting us.

Why We Are Allowed to Process It

Our grounds are the contract you enter into when you open an account, our legal and licence obligations, our legitimate interest in keeping the casino safe and your consent for marketing. Where we rely on consent, you can withdraw it at any time without affecting earlier processing.

Who Else Sees Your Data

We do not sell personal data. We share it only as needed with:

• Payment processors, banks and crypto service providers that handle your transactions.
• Identity verification and fraud-prevention partners.
• Game studios, to the extent needed to run a session.
• Cloud, email and customer-support software providers acting on our instructions.
• Regulators, courts and law enforcement when we are legally required to disclose.

Transfers Outside Australia

We operate from Curacao and use providers in several countries, so your data may be processed outside Australia. Where we send information abroad, we require the recipient to protect it with safeguards comparable to those in this policy.

How Long We Keep It

Account and transaction records are kept for as long as your account is open and for a period afterwards that anti-money-laundering and gambling rules require, commonly five years. Marketing data is deleted when you opt out. Chat logs are retained for quality and dispute handling. When data is no longer needed, we delete or anonymise it.

Keeping Data Safe

We use encrypted connections, restricted staff access and monitoring to protect your information. No system is completely secure, so please choose a unique password, sign out on shared devices and tell us quickly if you suspect unauthorised access.

Your Choices and Rights

Subject to law, you may ask us to:

• Give you a copy of the personal data we hold about you.
• Correct information that is inaccurate or out of date.
• Delete data that we no longer need or are not required to keep.
• Stop using your data for direct marketing.
• Restrict or object to certain processing.

We may need to confirm your identity first and will reply within a reasonable time. Some data must be kept to satisfy our legal duties. If you remain unhappy, you may contact the Office of the Australian Information Commissioner.

Cookies and Similar Tools

We use cookies for login, security, preferences and analytics. Details and controls are described in our Cookies Policy.

Minors and Updates

Our services are for adults only, and we do not knowingly collect data from anyone under 18. We may update this policy when our practices or the law change. The current version is always on this page, and significant changes will be flagged by email or on the site. Further contact details are on our contacts page.

Last updated: October 2, 2026