Cookies Policy

This policy explains how Clubhouse Casino, operated by Dama N.V. under Curacao licence No. 8048/JAZ2020-13, uses cookies and similar technologies when you visit our website, play from a mobile browser or open the home-screen web app. It should be read together with our Privacy Policy. By continuing to use the site after the cookie notice appears, you agree to the categories you have accepted.

What a Cookie Is

A cookie is a small text file that a website stores on your device. It lets the site recognise you from one page to the next and remember choices such as language or login status. Similar tools include local storage, pixels and device identifiers, and in this policy we refer to all of them as cookies.

Why We Use Them

Cookies make the casino work and help us improve it. They keep you signed in while you move between the lobby and the cashier, protect your account from fraud, remember your display preferences and show us which pages and games are popular so we can fix problems and improve the experience.

Categories in Use

  • Essential cookies: required for login, session security, the cashier and responsible-gaming settings. The site cannot function without them.
  • Preference cookies: remember language, currency display, sound settings and recently played games.
  • Analytics cookies: measure visits, page performance and errors in aggregate form.
  • Marketing cookies: help us measure campaigns and avoid showing you the same offer repeatedly.

How Long They Stay

  • Session cookies disappear when you close your browser or sign out.
  • Persistent cookies remain for a set period, from a few days for preferences to around twelve months for analytics and campaign measurement.

You can remove any of them at any time using your browser settings.

Examples of What We Store

PurposeExampleTypical lifetime
Login sessionKeeps you signed in between lobby and cashierUntil you sign out
SecurityDetects unusual sign-in patterns and botsSession to 30 days
PreferencesLanguage, sound and recent gamesUp to 12 months
AnalyticsCounts visits and page errorsUp to 12 months

Data Collected Through Cookies

Cookies may record your IP address, browser type, device model, pages viewed and the time of each visit. We use this to keep the service secure, to meet our verification and anti-fraud duties and to understand how Australian players use the casino. We do not store card numbers or passwords in cookies, and cookie data is kept only as long as the purpose requires, in line with our Privacy Policy.

Cookies from Other Companies

Some cookies come from third parties that supply services to us, such as analytics tools, payment processors, live game studios and customer-support chat. These companies have their own privacy rules, and we encourage you to read them. We do not allow them to use cookies from our site for purposes beyond the service they provide to us.

Controlling Cookies

When you first visit, the cookie banner lets you accept or decline non-essential categories. You can change your mind later through the site settings or your browser.

  1. Open the settings menu of your browser (Chrome, Safari, Firefox or Edge).
  2. Find the privacy or cookies section.
  3. Block or delete cookies for our domain, or for all sites.
  4. Reload our site and check your login still works.

Blocking essential cookies will prevent you from signing in or making deposits.

Phones, the APK and the Web App

The Android APK and the iPhone home-screen app load the same site, so the same cookies apply. Mobile advertising identifiers can be reset in your phone settings, and you can limit ad tracking there as well. Clearing the app cache or site data signs you out, so keep your password to hand.

Consent and Age

Non-essential cookies are used only with your consent where the law requires it, and you can withdraw consent whenever you like. Our site is for adults aged 18 and over, and we do not knowingly use cookies to profile minors.

Changes and Questions

We may update this policy when our tools change or the law requires. The version on this page is the current one. For questions, write to support@clubhousecasino.com or use the form on our contacts page.